The Coronavirus: What We Are Doing, How You Can Help – Updated April 30, 2020

Staying Safe

HMEPS continues to monitor conditions associated with COVID-19 (the Coronavirus), and to follow guidance on recommended measures to help ensure the health and safety of our participants, employees and others. Accordingly, HMEPS will continue to implement the following:

 1.  Until further notice, the physical location of the HMEPS office is closed to participants and other visitors.  However, HMEPS representatives are working remotely to maintain services. To leave a message for an HMEPS representative, call the HMEPS office at 713-595-0100 and follow the phone prompts.  Leave a detailed message, including your name, phone number and email address, and a representative will follow up with you by email

 2.  If you are a participant and you need to submit documents to HMEPS, you can send the document(s) to HMEPS by email at the email address provided by your Benefit Counselor.  See above on how to contact your Benefit Counselor.  Remember to retain the original document.  You also can mail your submission to the HMEPS office:

       HMEPS
       1201 Louisiana, Suite 900
       Houston, TX  77002

We will continue to evaluate additional measures as needs arise, and communicate changes on our website at www.hmeps.org. Thank you for your understanding and for helping to keep all the members of our community safe and healthy!