The HMEPS Office Is Open for Scheduled In-Person Meetings
An in-person meeting with a Benefit Counselor requires an appointment.
- You can schedule an appointment with your Benefit Counselor by calling the HMEPS office at 713-595-0100 and following the phone prompts to reach your Benefit Counselor to set up the meeting.
- If you come to the HMEPS office without an appointment and want to meet with your Benefit Counselor, you can complete an appointment request form at the reception desk, and the request will be provided to your Benefit Counselor who will later contact you to schedule a meeting.
- HMEPS is continuing to provide participant services by telephone, through email and other electronic means, and by mail. Participants also can drop off completed documents in the Document Submission Box (see below for document submission).
Document Submission.
If you are a participant and you want to submit your completed documents to HMEPS without a scheduled appointment, you can:
- Put your completed documents in the Document Submission Box located in the reception area (see instructions above the table).
- Mail your completed documents to the HMEPS office:
- HMEPS
1201 Louisiana, Suite 900
Houston, TX 77002
If you have any questions about submitting your documents, call the HMEPS office at 713-595-0100 and follow the phone prompts. Leave a detailed message, including your name and phone number, and a representative will follow up with you.